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I’m still waiting for my Apple pen

Linz27
Visitor

‎29-08-2018 09:43 PM

I’ve been waiting 4 months now for my Apple open which should have been sent out after the 14 day cooling off period and still haven’t received this? Can anyone help please

0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎29-08-2018 10:26 PM

Hi @Linz27

 

You will need to call EE CS tomorrow about this issue.

 

There is no account access on these forums.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Christopher_G
EE Community Support Team

‎30-08-2018 08:49 AM

Hi @Linz27


Welcome to the community. 🙂

 

Have you had a chance to speak to customer services yet?

 

They should be able to check over your order.

 

Let us know how you get on.

 

Chris

0 Helpful