by Sarafernandezvi Investigator
Investigator

I haven't received my SIM card

I have ordered my SIM card two weeks ago and there is no trace of it. What should I do? Should I ordered another one or keep waiting?

3 REPLIES 3
by Profile closed
Not applicable

Re: I haven't received my SIM card

Hi, @Sarafernandezvi

 

 

Give CS a call!

 

They should be able to find out for you 😊

 

 

mAh8v

 

by Ace Contributor
Ace Contributor

Re: I haven't received my SIM card

Hi @Sarafernandezvi

 

Welcome to the EE Community,

 

Did you order a PAYM sim or a PAYG sim ?

 

If you ordered a PAYM sim I would speak to customer services on 0800 956 6000 opt 2 opt 4.

 

If you ordered a PAYG sim I would request them again.

by Profile closed
Not applicable

Re: I haven't received my SIM card

Hi, @David,

 

Great advice, Thanks 😊👍.

 

mAh8v

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