by Darrenh891
Explorer

I have placed a new order online but entered the wrong email address ?

I Placed a new order online but entered wrong email adress how do I change it ? 

5 REPLIES
by Ace Contributor
Ace Contributor

Re: I have placed a new order online but entered the wrong email address ?

Hi @Darrenh891

 

Welcome to the EE Community 

 

I would contact customer services from 8AM on 0800 956 6000 opt 2 opt 4 to see if they can amend the email address on your order if it havent already been despatched.

 

Did you make a note of the order number ?

by Darrenh891
Explorer

Hi I have just ordered a phone online but put in the wrong email adress

I have recently made a new order but entered the wrong email how do I change this ? 

by Darrenh891
Explorer

Re: I have placed a new order online but entered the wrong email address ?

Yes I have order number 

Highlighted
by Ace Contributor
Ace Contributor

Re: I have placed a new order online but entered the wrong email address ?

@Darrenh891 ok if you have it ready for the advisor you speak with it help them find your order quicker.

by
EE Community Support Team

Re: I have placed a new order online but entered the wrong email address ?

Good Morning @Darrenh891

 

Thanks for coming to the community.

 

That is great advice from @David_C, if you give us a call we will be able to get this updated for you.

 

Let us know if you have any other questions Smiley Happy

 

Leanne.

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