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I have placed a new order online but entered the wrong email address ?

Darrenh891
Explorer

I Placed a new order online but entered wrong email adress how do I change it ? 

5 REPLIES 5
David
Brilliant Contributor
Brilliant Contributor

Hi @Darrenh891

 

Welcome to the EE Community 

 

I would contact customer services from 8AM on 0800 956 6000 opt 2 opt 4 to see if they can amend the email address on your order if it havent already been despatched.

 

Did you make a note of the order number ?

Darrenh891
Explorer

I have recently made a new order but entered the wrong email how do I change this ? 

Yes I have order number 

David
Brilliant Contributor
Brilliant Contributor

@Darrenh891 ok if you have it ready for the advisor you speak with it help them find your order quicker.

Leanne_T
EE Community Support Team

Good Morning @Darrenh891

 

Thanks for coming to the community.

 

That is great advice from @David, if you give us a call we will be able to get this updated for you.

 

Let us know if you have any other questions 🙂

 

Leanne.