by Samashton88
Visitor

I had my order confirmation almost 12 hours ago where is my order please

Hi I had my order confirmation almost 12hours ago and was charged £2.50 taken out of the bank and still cannot find out what is happening with my order ????

Where's my new order please 

2 REPLIES 2
by Grand Master
Grand Master

Re: I had my order confirmation almost 12 hours ago where is my order please

@Samashton88: This user discussion forum can have no access to your specific account. You need to query this with CS.

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by
EE Community Support Team

Re: I had my order confirmation almost 12 hours ago where is my order please

Good Morning @Samashton88

 

Welcome to the community. 

 

What phone did you order?

 

Have you tried tracking it using our online tracker? All you need is your order reference which can be found on your confirmation email. 

 

Speak soon, 

 

Katie 🙂

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