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27-09-2018 09:52 AM - edited 27-09-2018 10:12 AM
I ordered a phone on a contract on tuesday the 25th I got a confirmation email. On the website I was told it would be 1 - 2 days and I haven't heard anything since. I can't seem to get in touch with any customer services over the phone as I don't have an EE number!!
It is a samsung galaxy s8. Ordered it from the UK EE online shop and my order number is xkn269050407
27-09-2018 10:21 AM
Hi @Infolic
You can call customer service on these free phone number 0800-956-6000 or 0800 079 8586.
Where you can get updates about your order.
Thanks
27-09-2018 10:39 AM
Hi. Thanks for your reply 🙂 I tried those numbers but after a certain point it asks me for an EE number and unfortunately I don't have one. I can't seem to get past that point. Perhaps I am clicking the wrong options?
27-09-2018 11:03 AM
Hi there @Infolic
Thanks for coming to the community.
I would like to help you get this looked into.
I have sent you a private message on here to get some details.
Leanne.