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19-07-2019 09:30 PM
I received my upgrade weeks ago - when will the free gift arrive?
19-07-2019 10:19 PM
What free gift?
20-07-2019 12:05 AM
20-07-2019 08:28 AM
Hi @Kholmes89
What device did you order, and when?
It's normally up to 30 days after your first 14 days of purchase, unless you need to order them from a certain promotional site. It should say in the "legal bit" on the device sales page.
If you are uncertain, then call CS on 150 to ask.
Thanks