cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

How long should delivery conformation take?

TheUltimateN
Explorer

I ordered the iPhone 11 pro max on Monday (30th September) and the order was then confirmed on Wednesday (2nd October), and now it has been 3 days and still the delivery has still not been confirmed. Why is this?

1 SOLUTION

Accepted Solutions
James_B
EE Community Support Team

Hi @TheUltimateN,

 

The current delivery guidance for that model in our online shop is dispatch within seven days.

 

Thanks

 

James

View solution in original post

3 REPLIES 3
James_B
EE Community Support Team

Hi @TheUltimateN,

 

Welcome to the EE Community. 🙂

 

If the model you ordered is out of stock, you won't receive your delivery confirmation until it is dispatched.

 

Thanks

 

James

How long does it usually take for EE to restock these kinds of phones? I ordered the 256GB midnight green 11 pro max

James_B
EE Community Support Team

Hi @TheUltimateN,

 

The current delivery guidance for that model in our online shop is dispatch within seven days.

 

Thanks

 

James