by Leannef Contributor
Contributor

How do I choose my free gift

I've purchased the sony Experia 1 black with playstation 4 bundle, How do I choose my free gift

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: How do I choose my free gift

Hi @Leannef 

 

The details are here.

 

To claim, go to www.claimyourgift.co.uk between 14/10/19 and 16/1219 (“Redemption
Period”), then (i) select either (a) the VR Starter Pack or (b) PlayStation 4 Bundle; (ii)
upload proof of purchase to demonstrate your pre-order of a Qualifying Device (for in
store purchases this will be in the form of an original itemised till receipt or order
confirmation showing purchase of the Qualifying Device and dated within the Promotional
Period; for online orders this will be in the form of a either email/online confirmation for
online purchases or delivery note); and (iii) enter your name, address and email address
details along with your Qualifying Device’s IMEI number (access this by entering *#06#
into your new Xperia™ handset keypad), and your mobile number (each a “Claim”)

 

I assume the web site will work from the 14th, as it doesn't even have a holding page now.

 

Any questions, let us know!

7 REPLIES 7
by Ace Contributor
Ace Contributor
Solution

Re: How do I choose my free gift

Hi @Leannef 

 

The details are here.

 

To claim, go to www.claimyourgift.co.uk between 14/10/19 and 16/1219 (“Redemption
Period”), then (i) select either (a) the VR Starter Pack or (b) PlayStation 4 Bundle; (ii)
upload proof of purchase to demonstrate your pre-order of a Qualifying Device (for in
store purchases this will be in the form of an original itemised till receipt or order
confirmation showing purchase of the Qualifying Device and dated within the Promotional
Period; for online orders this will be in the form of a either email/online confirmation for
online purchases or delivery note); and (iii) enter your name, address and email address
details along with your Qualifying Device’s IMEI number (access this by entering *#06#
into your new Xperia™ handset keypad), and your mobile number (each a “Claim”)

 

I assume the web site will work from the 14th, as it doesn't even have a holding page now.

 

Any questions, let us know!

by Leannef Contributor
Contributor

Re: How do I choose my free gift

The claim gift link comes up with error all the time??

by TomRob Investigator
Investigator

Re: How do I choose my free gift

The claim site is still not working as of this morning. 

 

Let's hope EE can sort this out. 

by TomRob Investigator
Investigator

Re: How do I choose my free gift

So... it's still down and not working... "no active redemptions"... except for all of our PlayStations!

 

Sony EE no redemption.jpg

by
EE Community Support Team

Re: How do I choose my free gift

Hi @Leannef and @TomRob

 

You can claim the free gift by heading to https://claimyourgift.co.uk.
 
There's an option on there to send an email to Kondor customer services with your claim information before the 17/10/19.
 
After that, you should be able to process the claim on the online form.
 
Thanks for your patience.

 

Chris
 

by Leannef Contributor
Contributor

Free gift

Does anyone know how long it takes to receive your free gift after it is accepted

by
EE Community Support Team

Re: How do I choose my free gift

Good Afternoon @Leannef

 

You should receive your free gift within 30 days after your claim has been accepted. 

 

Katie 🙂

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