01-11-2019 08:58 AM
I spoken to some EE employers over the phone received a summary of what's coming but no confirmation number please help, also what time does dbd send emails about when the delivery is coming.
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01-11-2019 11:19 AM
Hi @Jack1997,
Welcome to the EE Community. 🙂
DPD will send you a text message with tracking details, before 8PM, the day before your delivery.
Hope this helps.
James
01-11-2019 11:19 AM
Hi @Jack1997,
Welcome to the EE Community. 🙂
DPD will send you a text message with tracking details, before 8PM, the day before your delivery.
Hope this helps.
James
01-04-2020 08:23 AM
If this is the case , why do EE state that the order number is in the confirmation email? I have tried to contact DPD and they always ask for the order number . I look on EE help do I can track my package and the information says that the order number is in the confirmation email . I feel like I’m going round in circles .
01-04-2020 11:12 AM
Hi @deedee27
Welcome to the community.
If DPD have set up the delivery, you may be able to track it through your delivery address on the DPD app/website.
Chris
15-12-2022 08:37 AM
The same there is no confirmation order number sent out in email
15-12-2022 10:00 AM
29-12-2022 12:43 PM
Hiya,
I've had the same thing, I ordered a phone over the phone yesterday and got told it will be delivered today and have had no emails or texts about it .
Thanks
29-12-2022 01:15 PM
Hello @Char03.
Thanks for coming to the community.
Could I please confirm what phone, colour and memory size you ordered?
Katie
29-12-2022 02:23 PM
30-12-2022 07:22 AM
Thanks for getting back to me @Char03.
I have checked and the phone is in stock and states to expect despatch within one day.
Please give us a call on 150 so our customer care team can chase this further for you.
Katie