So I ordered my free Nintendo Switch a week ago today and I still haven't heard anything. I appreciate it might not come straight away but it would be good to have some idea or when it might arrive. I rang Kondor the shipping company but no answer I also have emailed them twice and no response. I just want to track my delivery. When I rang EE customer services the guy basically said there is a huge backlog and who knows when it might arrive. How come most online retailers can deliver goods next day or a few days at most but it could be weeks or longer with EE?