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EE in store collect

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MazzaB
Explorer

‎28-07-2019 05:28 PM

I am looking to pre order the Note 10 when that comes out, however i will be on holiday for another 10 days after the phone ships. Will my local EE store hold my phone for that long?

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Christopher_G
EE Community Support Team

‎29-07-2019 08:32 AM

Hi @MazzaB

 

Welcome to the community. 

 

You'd have 7 days to collect from an EE shop.

 

Chris

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Christopher_G
EE Community Support Team

‎29-07-2019 08:32 AM

Hi @MazzaB

 

Welcome to the community. 

 

You'd have 7 days to collect from an EE shop.

 

Chris

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MazzaB
Explorer
In response to Christopher_G

‎29-07-2019 11:00 AM - edited ‎29-07-2019 11:04 AM

Would it be possible to arrange an extension for collection with my local EE shop? If not, is delivery to a neighbour or a rearranged delivery date possible. Thanks

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Christopher_G
EE Community Support Team
In response to MazzaB

‎29-07-2019 11:38 AM

You'd have to ask the specific store, @MazzaB.

 

It must be delivered to the account address, as long as someone with the same surname with a valid form of ID is there, they can sign for it on your behalf.

 

Chris