Does any one know if a phone will get delivered to store on a Sunday?

Mikeymaz · ‎08-12-2018

Hi all I ordered a upgrade early on Thursday morning soon as I could up grade my email said The phone was in stock and would be dispatched to my chosen store with in the day I still haven't heard anything and I can't for some reason track my order I was wondering if any new if they delivered to store on a Sunday ?

Northerner · ‎08-12-2018

Hi @Mikeymaz

You will need to speak to the store directly.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

Alex_S · ‎09-12-2018

Hi @Mikeymaz,

Welcome to the community 🙂

Did you get a chance to speak to the EE store yesterday regarding your delivery?

How did you complete your upgrade? Was in online or with our sales team over the phone?

Alex

Mikeymaz · ‎09-12-2018

Hi I had to chat to someone online and they found out my phone had been lost in the system some how so didn't get sent so I had to canncel the order and go to another shop to get my phone

Alex_S · ‎09-12-2018

Hi @Mikeymaz,

I'm glad you found out what happened.

Did you complete the upgrade in store yesterday?

I hope you were able to get the same plan and phone that you originally wanted.

Alex

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Does any one know if a phone will get delivered to store on a Sunday?