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20-05-2020 08:50 PM
Hi,
I ordered a iPhone 11 Pro 64GB Space Grey on 12 Apr 2020, but it still hasn't arrived.
No email and text about delivery.
Adrian.
21-05-2020 10:07 AM
Hi @studzinsky_,
Welcome to the EE Community. 🙂
Please get in touch with Customer Care so we can check the status of your order.
Thanks
James
21-05-2020 10:15 AM
Hi there,
I placed an order 4 days ago and it still hasn’t arrived although it states dispatched next day
21-05-2020 10:21 AM
21-05-2020 10:24 AM - last edited on 21-05-2020 01:40 PM by DanielPA
Hi James,
I ordered Apple Watch 5 it said dispatched within a day but I have heard nothing since, it’s a pay monthly
xxxxxxx xxxxxxxxxx
[mod edit: please do not post personal information on the public board. Thanks!]
21-05-2020 10:45 AM
Thanks @CharleyPep
Please get in touch with Customer Care so a member of the team can check the status of your order.
James
21-05-2020 09:27 PM
It is very difficult to contact with customer care.
I placed and paid for the order 6 weeks ago.
22-05-2020 09:17 AM - edited 22-05-2020 09:18 AM
Hi @studzinsky_,
We’re doing everything we can to help our customers and look after the wellbeing of our people during the Coronavirus outbreak. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls.
James