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by jryrie Investigator
Investigator

Delivery to EE store

Hi,

I ordered an upgrade on Saturday 29th December to an EE store. I’ve had confirmation of my plan being changed (can also see this when I log into my EE) and when I go to track my order it says that it had been dispatched. Any ideas how much longer it will be? I haven’t received any texts with delivery info at all. 

 

Thanks

6 REPLIES 6
by Ace Contributor
Ace Contributor

Re: Delivery to EE store

Hi @jryrie

 

Welcome to the EE Community,

 

I would contact the store directly to see if it has arrived you can find their number here 

 

https://ee.co.uk/store-finder

by jryrie Investigator
Investigator

Re: Delivery to EE store

Thank you. I will do that. 

by
EE Community Support Team

Re: Delivery to EE store

Morning @jryrie

 

Thanks for coming to the community.

 

Let us know how you get on after speaking to the store 🙂

 

Leanne.

by jryrie Investigator
Investigator

Re: Delivery to EE store

The phone was instore the whole time! No confirmation or text sent. I’ll put it down to the time of year. Thanks for your help. 

by Ace Contributor
Ace Contributor

Re: Delivery to EE store

Your welcome @jryrie glad your finally sorted enjoy your new device. 

by
EE Community Support Team

Re: Delivery to EE store

Morning @jryrie

 

Thanks for coming back and letting us know, I am sorry you were not contacted by the store.

 

Come back to the community anytime.

 

Leanne 🙂

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