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20-12-2018 03:00 PM
Upgrade my phone on Monday and told it would be sent in 48 hours-just checked tracking and it said delivery 5th January. So much for doing it online/phone when I could have gone to store saved myself postage and walked out with the phone?
20-12-2018 03:03 PM - edited 20-12-2018 03:05 PM
Hi @Dohus1974
Welcome to the Community,
If you ring 150 you can cancel the order and then go to any EE store with photographic ID to complete your upgrade.
20-12-2018 03:05 PM
So annoying when told 48 hours for delivery.
20-12-2018 03:42 PM
Hello there @Dohus1974
I am sorry to hear this.
Have you spoken to our customer service team?
They will be able to check the order and see what has happened for you.
Leanne.