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Cooling off period

WelshBen
Contributor
Contributor

I ordered a new phone on 23rd Aug, it's now 8th Sept & still no phone because it was out of stock.

Will my cooling off period be affected?

1 SOLUTION

Accepted Solutions
Profile closed
Not applicable

@WelshBen No, not at all as your cooling off period starts from the day the handset is delivered to you.  It's not from the date you ordered it.

View solution in original post

2 REPLIES 2
WelshBen
Contributor
Contributor

I ordered a new phone on 23rd Aug, it's now 8th & still no phone because it was out of stock.

Will my cooling off period be affected?

Profile closed
Not applicable

@WelshBen No, not at all as your cooling off period starts from the day the handset is delivered to you.  It's not from the date you ordered it.