by Ionela01
Visitor

Contract phone

Hi,I'm trying to make a phone subscription and when I get to the last step, it says my delivery address does not coincide with my card. I mention that my card is registered at the same address as the one I request for billing! here I live, I do not have another address! thank you

2 REPLIES 2
by Grand Master
Grand Master

Re: Contract phone

Hi @Ionela01

 

Try clearing out your browser cache and try again.

 

If it still errors then go into store.

 

Thanks




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by
EE Community Support Team

Re: Contract phone

Hi @lonela01

 

Welcome to the community. 🙂

 

I recommend following @Northerner's advice.

 

If it still isn't working after the cache clear, you could also give our sales team a call. 🙂

 

Chris

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