by Ionela01

Contract phone

Hi,I'm trying to make a phone subscription and when I get to the last step, it says my delivery address does not coincide with my card. I mention that my card is registered at the same address as the one I request for billing! here I live, I do not have another address! thank you

by Grand Master
Grand Master

Re: Contract phone

Hi @Ionela01


Try clearing out your browser cache and try again.


If it still errors then go into store.



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
EE Community Support Team

Re: Contract phone

Hi @lonela01


Welcome to the community. 🙂


I recommend following @Northerner's advice.


If it still isn't working after the cache clear, you could also give our sales team a call. 🙂



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