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Contract phone

Ionela01
Visitor

Hi,I'm trying to make a phone subscription and when I get to the last step, it says my delivery address does not coincide with my card. I mention that my card is registered at the same address as the one I request for billing! here I live, I do not have another address! thank you

2 REPLIES 2
Northerner
Grand Master
Grand Master

Hi @Ionela01

 

Try clearing out your browser cache and try again.

 

If it still errors then go into store.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
Christopher_G
EE Community Support Team

Hi @lonela01

 

Welcome to the community. 🙂

 

I recommend following @Northerner's advice.

 

If it still isn't working after the cache clear, you could also give our sales team a call. 🙂

 

Chris