For up-to-date information and comments, search the EE Community or start a new topic. |
30-12-2018 01:53 PM
Hi
i upgraded to an iPhone 8 on 26th Dec. I have a confirmation email saying to expect a second email with a tracking code and that a text would be sent keeping my posted. Neither have been sent even though expected delivery to store was 1 working day. When using the original order number to track it says it has been despatched to my address although I selected to collect in store and the device has not arrived at home. Very confused!
30-12-2018 02:14 PM
Hi @venna2590
Call CS on 150 and they will be able to help with your order.
Thanks
31-12-2018 07:55 AM
Good Morning @venna2590.
Welcome to the community.
I would recommend following the advice provided by @Northerner and giving us a call.
Fingers crossed it's with you soon!
Katie 🙂