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Check my order

Aysen_1234
Visitor

‎11-02-2019 07:44 PM

Hi I ordered my upgrade online but I haven’t received a text for a delivery date 

0 Helpful
5 REPLIES 5
BrendonH
Community Hero
Community Hero

‎11-02-2019 07:55 PM

Give 150 a call and discuss.

 

No one on here can access your account to check up on it.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
If I have helped please click the THUMB/SOLUTION buttons below
Rogersdave77
Expert Contributor
Expert Contributor
In response to BrendonH

‎11-02-2019 07:59 PM

@Aysen_1234 when did you complete your upgrade on line? If you download the DPD app and put in the details you can track if they have your upgrade 

Jon_K
Former EE Employee

‎12-02-2019 08:15 AM

Good Morning @Aysen_1234.

 

I'd definitely recommend downloading the DPD app as @Rogersdave77 has suggested.

 

If you still can't track your order, our Mobile Care team will be able to access your account and update you with the progress.

 

Jon

0 Helpful
Gabriela07
Visitor

‎03-12-2022 05:27 PM

When I should expect my new phone?

 

0 Helpful
Christopher_G
EE Community Support Team
In response to Gabriela07

‎04-12-2022 08:12 AM

Hi @Gabriela07

Which phone did you order and when did you order it? Please include the colour and memory size too.

Chris

0 Helpful