by joelazevedont
Explorer

Can’t track my order

4 REPLIES 4
by Grand Master
Grand Master

Re: Can’t track my order

Hi @joelazevedont 

 

You will need to speak to EE CS on 150 if tracking isn't working.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Can’t track my order

Hi @joelazevedont,

 

Welcome to the EE Community. 🙂

 

Which model did you order?

 

Thanks

 

James

by joelazevedont
Explorer

Re: Can’t track my order

It’s an iPhone 11 Pro Max 256gb

by
EE Community Support Team

Re: Can’t track my order

Hi there @joelazevedont 

 

Thanks for confirming.

 

If you get in touch with our Mobile Care team on 150, they will be able to check the order for you and make sure the reference is correct for the online order tracker.

 

Thanks.

 

Leanne.

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