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15-08-2018 11:16 PM
Iv upgraded tonight, i was given 2 options and now im regretting the option i chose as the other is better! Can i change it?
15-08-2018 11:19 PM
If you ordered it online or by phone you have a 14-day cooling-off period from delivery to cancel it & re-order what you want. You could try phoning EE to see if it can be cancelled before it is sent out.
15-08-2018 11:20 PM
I still want the phone its just the tarriff i want to change?
15-08-2018 11:43 PM
Hi @Biancapj18
Just give EE a call tomorrow. If it's a more expensive tariff then changing shouldn't be a problem. Alternatively as @XRaySpeX says you have 14 days, so calling to cancel is your fallback position.
Thanks
16-08-2018 10:23 AM - edited 16-08-2018 10:24 AM
Hi @Biancapj18
Welcome to the community.
I see you've been given some brilliant advice here already.
You can find our contact details on our get in touch help page.
Let us know what you decide to do. 🙂
Chris