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19-08-2019 09:17 AM
Ordered a s10 yesterday, but says its on a back order. How long are delivery of s10s expected? Do ee recieve them into stock daily?
19-08-2019 09:15 AM
Ordered a s10 yesterday, but says its on a back order. How long are delivery of s10s expected? Do ee recieve them into stock daily?
19-08-2019 09:22 AM
@Ckinsey28 , back order means that EE do not have the phone in stock and as soon as they do, you will get it, but it is always whoever ordered first will get it first, so depending how many are in the queue depends when you will get it and we cannot tell you, the only way would be to ring customer service and see if they have anymore information.
19-08-2019 09:22 AM
@Ckinsey28 , no need to post twice, I have replied to your other post.
19-08-2019 12:13 PM
Hi there @Ckinsey28
Thanks for coming to the community.
As soon as we have the device in stock, you’ll receive a text from DPD to tell you it’s on the way the day before your delivery.
Thanks.
Leanne 🙂
19-08-2019 01:12 PM
Thanks for the info. Is it possible to know how often the stock is replenished? I only ask as i go away on friday and wouldnt want to miss the delivery when away
19-08-2019 01:23 PM
19-08-2019 06:20 PM
Hi
128gb prism green
Thanks
19-08-2019 06:31 PM
Thanks @Ckinsey28
If you get in touch with our Mobile Care team on 150, they will see if they have an update on your order.
Let me know how you get on.
Leanne.
20-08-2019 10:04 AM
Hi leanne.
They said the order had been picked, but couldnt advise what that meant.
Could you advise further?
Thanks