by envythenv Investigator
Investigator

Back-order iPhone X

Hi EE!

 

I upgraded from my iPhone 7 to an X, but was told it was in back order due to it running out of stock. 

Can anyone tell me when it’ll be back in stock or an update? 

 

6 REPLIES 6
by Grand Master
Grand Master

Re: Back-order iPhone X

@envythenv  Remove your order number.  And unfortunately this is a public forum that has no access to any stock that EE have or are waiting for. 

by
EE Community Support Team

Re: Back-order iPhone X

Hi there @envythenv

 

Thanks for posting on the community 🙂

 

What variant of the iPhone X did you order?

 

Was this in store, over the phone or online?

 

Leanne 🙂

by envythenv Investigator
Investigator

Re: Back-order iPhone X

It was the silver iPhone X 64GB
Over the phone 🙂

Sent from my iPhone
by
EE Community Support Team

Re: Back-order iPhone X

Thanks @envythenv

 

When did you place the order?

 

Leanne.

by envythenv Investigator
Investigator

Re: Back-order iPhone X

I placed it on Tuesday 12th, the advisor said it should be in stock within 28 days, but that’s quite a long time.

Sent from my iPhone
by
EE Community Support Team

Re: Back-order iPhone X

Hi @envythenv

 

You will get a DPD text confirming delivery when the iPhone is in stock and has been dispatched.

 

You can also enter your XKN or 000 number that you should have received in an email or text, into our online order tracker here. This will keep you updated.

 

Leanne.

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