cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Back-order iPhone X

envythenv
Contributor
Contributor

Hi EE!

 

I upgraded from my iPhone 7 to an X, but was told it was in back order due to it running out of stock. 

Can anyone tell me when it’ll be back in stock or an update? 

 

6 REPLIES 6
Chris_B
Grand Master
Grand Master

@envythenv  Remove your order number.  And unfortunately this is a public forum that has no access to any stock that EE have or are waiting for. 

Leanne_T
EE Community Support Team

Hi there @envythenv

 

Thanks for posting on the community 🙂

 

What variant of the iPhone X did you order?

 

Was this in store, over the phone or online?

 

Leanne 🙂

It was the silver iPhone X 64GB
Over the phone 🙂

Sent from my iPhone
Leanne_T
EE Community Support Team

Thanks @envythenv

 

When did you place the order?

 

Leanne.

I placed it on Tuesday 12th, the advisor said it should be in stock within 28 days, but that’s quite a long time.

Sent from my iPhone
Leanne_T
EE Community Support Team

Hi @envythenv

 

You will get a DPD text confirming delivery when the iPhone is in stock and has been dispatched.

 

You can also enter your XKN or 000 number that you should have received in an email or text, into our online order tracker here. This will keep you updated.

 

Leanne.