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Awaiting confirmation

Angie376
Investigator
Investigator

I ordered a phone upgrade on the 31st of March and when I check the status it is still awaiting confirmation. When I ordered my phone it said it was in stock and dispatch is within 24hours. Anyone else having the same problem???

4 REPLIES 4
Angie376
Investigator
Investigator

I ordered my upgrade on the 31st and when I go online it is still saying waiting confirmation! Is anyone else having this problem?

Leanne_T
EE Community Support Team

Morning @Angie376

 

Thanks for posting on the community.

 

What phone have you ordered?

 

Once the phone is ready to be dispatched, we will update the online order tracker for you.

 

You will also receive a text message from DPD letting you know when the phone will be delivered.

 

Leanne

Hi, 

Thank you for your response.

I have order an iPhone 7 Plus. 

Katie_B
EE Community Support Team

Hi there @Angie376

 

Finger's crossed it's not much longer. 

 

Please keep check of the online order tracker for further updates on your order.

 

Katie 🙂