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07-03-2019 12:11 AM
I received a text today from EE saying that my s10+ wont be delivered on the 8th as I was originally told due to a manufacturer delay , anyone else been told this - or am I just 'lucky' !?
08-03-2019 08:00 AM
I have received the text. Then, I quickly called customer service. I was told my delivery slot has been confirmed for the 8th. I was told to ignore the text. My guess is that orders from EE for the S10 are quite huge or rather received less than the number of units order from Samsung.
08-03-2019 10:17 AM
Hi @dmaxdas
Welcome to the community and thanks for ordering. 🙂
Have you received any messages from DPD at all?
Chris
08-03-2019 10:26 AM
Same here, I am so disappointed! 😭
08-03-2019 10:40 AM
I didn’t receive any text but I spoke to EE on live chat and they told me I might have to wait till the 16th of March for my s10 even though I preordered it 🤬
08-03-2019 11:05 AM
I haven't received any form of notification from ee about my s10; other than a text message telling me my device was ready for delivery on the 7th and almost immediately a further text asking me to disregard that text.
Even my tracking number didn't work 🤷♀️ so I went on to the DPD website and I am now expecting delivery this afternoon... very excited yet dubious... still don't believe I will receive my device until it is my hands!
08-03-2019 11:10 AM
I am so jealous so many people are getting it today 😭😭😭 I'm gonna turn off all my social media today to not see all of these lucky ones 😭😭😭
My tracking says between 11th and 15th, so annoying. I ordered it to my workplace And i will be so upset if they deliver one the day I'm not in the office!
08-03-2019 12:17 PM
Same i was told i shoild have it within 7 days. How can they do this surely they should know what stock they are getting from Samsung so shoild only offer out that amount on pre order no point preordering when we are made wait
08-03-2019 12:18 PM
@Cal2511 wrote:Same i was told i shoild have it within 7 days. How can they do this surely they should know what stock they are getting from Samsung so shoild only offer out that amount on pre order no point preordering when we are made wait
Because they want to make number up 🙃
08-03-2019 12:19 PM
Got mine. Arrived about an hour ago.
08-03-2019 12:23 PM
I've had no text, and my S10 landed about an hour ago. I hope you'r arrives soon.