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Another Nintendo Switch post

LDSpence
Contributor
Contributor

‎20-12-2018 09:22 AM

I'm honestly getting tired of speaking to numerous EE members of staff and being told different information each time.

 

I received a text on the 18th saying my Switch was being processed and DPD will be in touch regarding delivery soon.

 

I then received another text saying it would be delivered on the 19th, lo and behold, no Switch was delivered.

 

I just want some clarification. Has anyone on here had the same issues?

 

I have spoken to CS like I said, numerous times.

 

No help.

 

I just want a simple and clear answer. 

 

 

0 Helpful
12 REPLIES 12
David
Brilliant Contributor
Brilliant Contributor
In response to LDSpence

‎20-12-2018 12:32 PM

@LDSpence there is a chance DPD pick it up today I know DPD are flat out at the moment.

0 Helpful
LDSpence
Contributor
Contributor
In response to David

‎20-12-2018 12:34 PM

@David Yeah which I completely understand, but it's highly unlikely to receive it today/tomorrow in my opinion.

 

My main gripe is at why tell me it's being delivered on a specific day, when it clearly won't be?

0 Helpful
David
Brilliant Contributor
Brilliant Contributor
In response to LDSpence

‎20-12-2018 12:35 PM - edited ‎20-12-2018 12:39 PM

@LDSpence I ain't taking sides as I am just a customer like yourself I would be annoyed too.

0 Helpful