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New Member

Active 2 watch - missing

hiya,

 

i placed an order for the above the same day as i ordered my S10, i've recieved the phone, but not the watch and it's not showing on my account.

 

its showing on my basket that i still need to pay for the phone, but i have checked my bank account and it has gone out!

 

can someone come back to me please on both of these

1 REPLY 1
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EE Community Support Team

Re: Active 2 watch - missing

Hi @Speedbum9.

 

Welcome to the community.

 

Did you get a confirmation email for the watch?

 

I'd recommend contacting our Customer Care team about the phone, so they can check your account and see what is going on.

 

Jon

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