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ADD TO PLAN NOT DELIVERED

Peterjones046
Investigator
Investigator

I have ordered an item on add to plan and received my email saying the item will be dispatched and will receive dpd courier texts but this has not happened. I have tried to chase but cannot get through. 

 

Any body have any ideas

6 REPLIES 6
Katie_B
EE Community Support Team

Good Afternoon @Peterjones046

 

Thanks for ordering with us. 

 

What product did you choose?

 

When was this ordered?

 

Speak soon, 

 

Katie 🙂

Xbox s consile. Checked and it was in stock

Katie_B
EE Community Support Team

Thanks for getting back to me @Peterjone046. 

 

Is this the Xbox One S Digital with 3 Games? if yes, this currently showing out of stock. 

 

When did you order?

 

Katie 🙂

On the 1st May and told me it was in stock and was with 1 game 

Peterjones046
Investigator
Investigator

are there any xbox in stock.

Christopher_G
EE Community Support Team

They're not currently in stock, @Peterhones046.

 

Keep an eye on the website for them coming back.

 

Chris