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by stowhound
New Member

how do i unsubscribe from playmaniax. texts have appeared telling me i am to pay

how do i unsubscribe from playmaniax. texts have appeared telling me i am to pay 2.99 per week for something i have no recollection of asking for 

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: how do i unsubscribe from playmaniax. texts have appeared telling me i am to

Hello there @stowhound.

 

Thanks for coming here for this.

 

You would need to contact the company to stop this charge.

 

Here is the company website to get this sorted Smiley Happy

playmaniax

 

Thanks very much.

 

 

3 REPLIES
by
EE Community Support Team
Solution

Re: how do i unsubscribe from playmaniax. texts have appeared telling me i am to

Hello there @stowhound.

 

Thanks for coming here for this.

 

You would need to contact the company to stop this charge.

 

Here is the company website to get this sorted Smiley Happy

playmaniax

 

Thanks very much.

 

 

by davemc63
Explorer

Re: how do i unsubscribe from playmaniax. texts have appeared telling me i am to

Just cancelled my "subscription" using web chat who also put a block on my account to prevent any further charges ...recieved text message from playmaniax confirming cancellation....

by bruceuk Investigator
Investigator

Re: how do i unsubscribe from playmaniax. texts have appeared telling me i am to

Just received the same text .... and I did NOT click on any link.

 

When I sent the STOP I was warned I will be billed for the STOP text... 

 

"Clicking a link" is a poor response anyway, it is not possible to match your mobile number to your IP address by simply clicking on a link..... this is FRAUD and involves EE or somebody inside EE

 

My conclusion:

There is no "link" , the "throw back scum" are simply using lists of mobile numbers and claiming you signed up knowing EE will play along. Any internet log proving your signed up will be a forgery.

 

There are various seperate threads for the same problem. Everybody needs to come together and lodge a class action against EE. It was EE who invoiced you, so the "contract" is between you and EE, nobody else.

 

Same Issue:

https://community.ee.co.uk/t5/My-bills/playmaniax-unauthorised-subscription/td-p/382273

https://community.ee.co.uk/t5/Texting-and-messaging/70012047-is-this-a-scam/td-p/524496

https://community.ee.co.uk/t5/My-bills/playmaniax-unauthorised-subscription/td-p/382273

 

 

EE Needs to wake up and protect their brand.

 

[mod edit: please do not use offensive or rude language on the community. Thanks!]

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