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by
Investigator

how do i contact you to cancel a pay monthly 4g data only SIM?

I have a 30 day rolling data only contract for use with a mifi.

when i call the contact number 0844 873 8586 given here: http://help.ee.co.uk/system/selfservice.controller?ARTICLE_ID=2379900&CONFIGURATION=1016&PARTITION_I...

 

i get a message telling me that if i want to contact you about mobile broadband i should hang up and dial 150. How on earth am i expected to dial 150 from a mifi device?

 

4 REPLIES
by
Grand Master

Re: how do i contact you to cancel a pay monthly 4g data only SIM?

Your dialing the wrong number then.
Brendon

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EE Contact Details...

150 from EE Mobile
0800 956 6000 (Option 5) from any other phone
0800 079 8586 Home Broadband & EE TV

by
Investigator

Re: how do i contact you to cancel a pay monthly 4g data only SIM?

thanks for the helpful reply. can you point me to the correct number, as that's the only number published on ee.co.uk for this purpose...

by
Investigator

Re: how do i contact you to cancel a pay monthly 4g data only SIM?

anyone????

by
Ace Contributor

Re: how do i contact you to cancel a pay monthly 4g data only SIM?

The contact number should be: 07953 966 250 if you're not calling from an EE phone. 

 

Or you can call the sales team's free number on 0800 956 6000 from a landline and ask them to transfer you to the customer services department. 

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