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by
Investigator

change from orange to ee

I upgraded my phone to ee, I also had a mobile broadband dongle that I cancelled, giving 30 days notice. I keep getting a text message from orange telling me my bill is ready to view, I dont have an orange account anymore. How do I stop the texts?
1 ACCEPTED SOLUTION

Accepted Solutions
by
Ace Contributor
Solution
Accepted by Inyourbox (Ace Contributor)
‎30-09-2015 12:27 AM

Re: change from orange to ee

[ Edited ]

These texts are normal. When I upgraded from Orange to 4GEE I received a text each month informing me my bill was ready to view. These are automatically generated and you'll be removed from the Orange system after three months, as this is when Orange fully registers your account as terminated.

 

You can contact Orange customer services on 07973100150 from your 4GEE phone and ask them to remove you from the Orange database.

2 REPLIES
by
Ace Contributor
Solution
Accepted by Inyourbox (Ace Contributor)
‎30-09-2015 12:27 AM

Re: change from orange to ee

[ Edited ]

These texts are normal. When I upgraded from Orange to 4GEE I received a text each month informing me my bill was ready to view. These are automatically generated and you'll be removed from the Orange system after three months, as this is when Orange fully registers your account as terminated.

 

You can contact Orange customer services on 07973100150 from your 4GEE phone and ask them to remove you from the Orange database.

by
Investigator

Re: change from orange to ee

Thank you, I was a little concerned. I will give them a call. Thanks
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