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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 7912 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18018 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 34745 Views
  • 46 replies
  • 9 Helpful

phone bill

i was charged this morning £132.28 but last month i was charged £110.42 i dont know why its gone up 

over Payment

i am in a 2 years contract with EE. My monthly payment is £22 and some penny. My contract ends next month. For some reason they took £44.88 from my this month bill. I am very disappointed. I want to know why this happened and i want my money back. Th...

Family plan or second contract

Hi thereMy partner is currently with other provider and would like to join EE. I was thinking of either getting a second contract for myself but then I looked up there is a Family Plan? How do I set it up online? Are there any discounts? My partner c...

Re: Money out account

I paid my bill on the app Thursday and shows overdue now. Money has left my acc. I didn't receive the usual immediate email either. Spoke to someone on Fri and they said give it until Mon. The app is full of bugs in the payment section.

VinnyS by • Investigator
  • 50 Views
  • 5 replies
  • 0 Helpful
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