All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...
I need some clarification for my mobile contract with ee
But all my bills that are paid are fully within contract agreed plan anyone had this before kinda find it anoyying added it on months later feels like there trying to rob me
Hello,Long story - went to upgrade my phone on Monday and done an upfront payment of £200. I was told the first payment didn’t go through and would disappear out of my pending payments on my bank, so done another payment of £200. However, EE has now ...
I need to change bank account details
Hello,I have an active contract with EE. I can't see the live chat option on my EE Web login or EE App. I prefer contacting EE via the live chat option over calling or posting my request here. Have EE withdrawn the live chat feature on all channels -...
Hi all ATM I have a rolling contract but I can upgrade. If I upgrade and get a different phone with a different plan will I keep my number and what happens to my rolling contract. Does it end when I ask it to
Good morning!Yesterday I have upgraded to a new SIM only plan. I was offered a fixed rate for the whole contract even though it was expensive. But the thing is EE has introduced fixed price plan for SIM only with increased price.See attached screensh...
My S22 ultra battery had gone pop and now I dont have a phone so I wish to change provider but not happy with paying for 30 days when I wont have the sim and I dont have the phone now it says I getting charged £398 till August 12/24 can you help plea...
