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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 7960 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18060 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 34845 Views
  • 46 replies
  • 9 Helpful

Had my sim not even a day and it's saying restricted

Dunno if this is the right place to post this but I got my new Contract sim today and put it in my Samsung galaxy S22 ultra and was working fine, a few hours later I'm texting a friend and my text stopped sending and now it's says I've reached my cre...

Annny by • Explorer
  • 99 Views
  • 3 replies
  • 0 Helpful

Break down of bill

I need a break down of my phone bill please Iv got money adviser Louise ****** she needs a break down to help me thankyou Mrs Deborah *******   [mod edit: personal details removed from the forum]

Contract

Hello,i am facing so many issues with the EE i dnt know but they are not cooperating with me at all for the last two months they cahrges me extra and justified by saying that it’s mentioned in the contract although the staff at the store clearly ment...

Proof of Usage

Hello,My phone was stolen and I have a sim-only contract, I need a proof of usage and I have been told that that cannot be provided because the device isn't bought by EE. I have been contacting for a week and been strung along. Other people on this f...

Bipanshu by • Investigator
  • 498 Views
  • 6 replies
  • 1 Helpful
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