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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8046 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18154 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35099 Views
  • 49 replies
  • 11 Helpful

Resolved! Upgrade button not working

Going round in circles, then it tells me I cannot be logged in grrrmph...Thinking of changing to a payg as there is no roaming charges - or alternatively check upgrade options. Or so I thoughtPhoned 150 earlier which was a debacle. She shouted into t...

Resolved! Upgrade?

I’m told I can now upgrade but to be honest I really need to downgrade as I just cannot afford £194.00 every month!!!!

Re: Live chat with EE

Hi, I am ready to upgrade my phone, I have been with ee for 15 + years, I am really considering going with another company as I would like to upgrade to an iphone and everything is 70 + plus a month I can get the iphone 14 pro max plus for 49 pounds ...

Terminating contract and a few questions

A few questions if anyone can help 1. If I terminate my contract 4 months left do I lose the number2. Are add to plans and tech add ons virtually the same t&cs wise3. Can add to plans and tech add ons be moved to one of my other lines 

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