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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8016 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18125 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35023 Views
  • 49 replies
  • 11 Helpful

Re: Money

Took 103pound out of bank.. dnt know why, can I get it bk plz,, I hvnt upgrade or anything 

Resolved! Changing payment date

Hi, I keep having issues where my phone contract gets suspended due to late payments, due to a change in job back in September of 2023 my payment date has now changed, how do I amend this?  thanks

Phone is broken- not the account holder

My phone has broken a few months before the end of the contact. I live far away from the account holder, so it is not possible for them to come with me to the shop to get the phone replaced or repaired. I also cannot get a new phone as it is too earl...

sm2624 by • Visitor
  • 42 Views
  • 1 replies
  • 0 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35023 Views
  • 49 replies
  • 11 Helpful

Resolved! Invoice

Where do I find my invoice?  It's probably obvious, but I can't find it anywhere!

maskew by • Visitor
  • 25 Views
  • 1 replies
  • 0 Helpful
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