Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 7966 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 18064 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by EE Community Support Team
  • 34861 Views
  • 46 replies
  • 9 Helpful

Price increase

hi guys, my phone bill every month is £84.99but this month’s bill is at £92.17 , how come it’s a different price this month ? 

Discount

Hello, I have recently upgraded my mobile contract which I have done through openreach, I used to have the 30% friends and family discount however, I can now get the 50% colleagues discount through BT openreach. I reviewed a text to say my 30% discou...

Bill

My bill has gone up to £73 a month this simply is not affordable!!!!!

Jt2218 by Explorer
  • 243 Views
  • 1 replies
  • 0 Helpful