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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 7912 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18019 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 34747 Views
  • 46 replies
  • 9 Helpful

Resolved! Upgrade from SIM only to phone plan

Hello. My 24 months SIM only plan is due to end 07/04. I don't want a new phone yet, I would like to keep mine for about 6 months more. If I would upgrade 24 months to SIM only plan now , could I upgrade it to phone plan in about 6 months without any...

I need help

Hello can i get all py bill paper on my email becouse its much beter for me and not my house all of them i wanted on my emai its posible 

Ardjani by • Visitor
  • 47 Views
  • 3 replies
  • 0 Helpful

Resolved! Sim only upgrade to handset

Hi I've seen online you can get a 12/24 month Sim only plan and upgrade after x amount of months to a handset plan. Does this apply to all sim only plans? Thanks 

Sim

  Does anyone know this? i have got an EE Sim Unlimited Data and i had it since 27th march and it said there i’ll pay £16 for it right 6 months half price and now i’ve got an bill after 3 days and the bill says £65.99? and bare in mind it’s only a SI...

Protiva by • Visitor
  • 60 Views
  • 2 replies
  • 0 Helpful

Credit

Please help…I bought a sim on 25th March with 25GB data and it hasn’t worked and says it’s all been used. I’ve not been able to make one call or a text or use any 4g. thankyou.

Watch upgrade - problem

Question. How to log in to EE chat? The option is so hidden you can't find it. Maybe a link? After buying a new watch, EE forgot to charge me for the previous watch and I overpay for its subscription. thanks for the help.

Milecki by • Visitor
  • 44 Views
  • 2 replies
  • 2 Helpful
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