by Lisaaaa486
New Member

Why is it saying they can’t process my bill? The money was taken from my account

 
1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Why is it saying they can’t process my bill? The money was taken from my acc

@Lisaaaa486 :, @StephPea : Yes, It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.

Did the msg contain a link? If so, don't go there but what was the link?

Report it to EE by forwarding it to 7726 (S.P.A.M. on your keypad).

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
3 REPLIES 3
by StephPea
Explorer

Re: Why is it saying they can’t process my bill? The money was taken from my acc

Just had the same message from a mobile number.  I've paid so think it's a fraud trying to access my account.  Trying to report it to EE but can't get through.

by Grand Master
Grand Master
Solution

Re: Why is it saying they can’t process my bill? The money was taken from my acc

@Lisaaaa486 :, @StephPea : Yes, It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.

Did the msg contain a link? If so, don't go there but what was the link?

Report it to EE by forwarding it to 7726 (S.P.A.M. on your keypad).

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by StephPea
Explorer

Re: Why is it saying they can’t process my bill? The money was taken from my acc

Thank you - unfortunately I deleted it and blocked the number immediately but from memory it looks similar To what you put in your earlier posts. 

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