by Ellis_12
Visitor

Why have EE charged me the wrong amount on my bill?

I took a phone contract out with EE which I received a 20% discount on due to my job. However, 2 months payments have been deducted without the discount applied. 

2 REPLIES 2
by Legend
Legend

Re: Why have EE charged me the wrong amount on my bill?

Hi @Ellis_12

 

You will need to speak to EE CS direct tomorrow on 150 about billing issues.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Star Contributor
Star Contributor

Re: Why have EE charged me the wrong amount on my bill?

Unfortunately we have no account access on here, so I would advise calling customer service up on 150 and they should be able to help you further.

 

Customer service re-open tomorrow at 8 am.

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