Highlighted
by Katiedddd
Visitor

Terminating contract

Hi, I’ve been with EE for a number of years now but I wish to actually terminate my contract now. This would make it around fourth months before my contract actually ends. I’m just wondering how much I’d have to pay off to cancel it fourth months before the date. I pay around about £40 a month for it.

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Terminating contract

Cost of cancelling or upgrading early will be Monthly Fee (£40) x Months Remaining (4), pro-rata to the nearest whole day, of contract term - VAT (16.7%) ~= £133. VAT is not due on termination fees.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number 0207 362 0200 or Freephone 0800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
3 REPLIES
by Legend
Legend

Re: Terminating contract

Hi @Katiedddd

 

You need to speak to EE CS to cancel, but it will be about 4x your monthly fee. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master
Solution

Re: Terminating contract

Cost of cancelling or upgrading early will be Monthly Fee (£40) x Months Remaining (4), pro-rata to the nearest whole day, of contract term - VAT (16.7%) ~= £133. VAT is not due on termination fees.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number 0207 362 0200 or Freephone 0800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
by
EE Community Support Team

Re: Terminating contract

Good Morning @Katiedddd.

 

Welcome to the community.

 

I'm sorry to hear you're thinking of leaving.

 

I can see you've had advice telling you how to get an estimate of the termination fee.

 

To get the exact fee, and to actually cancel, you will need to contact our customer service team.

 

Jon

 

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