by MrAdamG
Explorer

Phone bill

Hi I upgraded to unlimited data and was told my bill would be £59 a month. I've just checked my latest bill and it's saying my bill is £80.99

5 REPLIES 5
by Grand Master
Grand Master

Re: Phone bill

@MrAdamG  if you log into your EE  account what does it say your tariff is

by MrAdamG
Explorer

Re: Phone bill

Hi Chris I tried attaching a screenshot but it wouldn't work it says my plan is essential plan unlimited £59

by
EE Community Support Team

Re: Phone bill

Hi @MrAdamG.

 

Welcome to the community.

 

I'd recommend contacting our Customer Care team who can look at your account and see why your bill was higer than expected.

 

Jon

Highlighted
by MrAdamG91
Explorer

Re: Phone bill

Thanks Jon I've been on ee live chat and got it sorted

by
EE Community Support Team

Re: Phone bill

Brilliant news, @MrAdamG91

 

Thanks for letting us know.


Chris 🙂

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