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by Eve123
Explorer

Payment details

Is it possible to change your payment details of a contract whilst the contract is still ongoing ? Or do you have to stick with the same bank account for the period of the contract?

thanks 

1 SOLUTION

Accepted Solutions
by Star Contributor
Star Contributor
Solution

Re: Payment details

Hi @Eve123

 

Welcome to the EE Community,

 

If you log into MyEE you will be able to amend the direct debit or you can ring 150.

5 REPLIES
by Grand Master
Grand Master

Re: Payment details

@Eve123: No, you may always change your bank or card details. You should be able to do this in your MyEE.

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by Star Contributor
Star Contributor
Solution

Re: Payment details

Hi @Eve123

 

Welcome to the EE Community,

 

If you log into MyEE you will be able to amend the direct debit or you can ring 150.

by
EE Community Support Team

Re: Payment details

Good Evening @Eve123

 

Welcome to the community. 

 

I would recommend following the advice provided by @XRaySpeX and @David_C

 

You can amend your details by logging in to your My EE, please be aware if your bill has already been produced and is due within 8 days (for mobile) this won't take effect till your next cycle. 

 

Thanks, Katie Smiley Happy

by Eve123
Explorer

Re: Payment details

Thankyou 

by
EE Community Support Team

Re: Payment details

Let us know if you have any other questions @Eve123

 

Have a lovely Friday Smiley Happy

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