by JemimaSop871 Investigator
Investigator

Paying phonebill

Hi I normally pay my phonebill by debit card online, however it won't let me pay the full amount. Have made three separate payments so far and now I can not pay the last £50 of it as it keeps saying payment response failed. I've tried paying it online, by the payment line and by text and still no luck. I have held various contracts with EE and my bill is no small amount, that I have no trouble paying but now it won't let me pay it all off. Help

1 SOLUTION

Accepted Solutions
by JemimaSop871 Investigator
Investigator
Solution

Re: Paying phonebill

All sorted. Spoke to someone called Linzi and she figured it all out for me. Keeping a key workers connected. Thank you EE XX

View solution in original post

4 REPLIES 4
by Grand Master
Grand Master

Re: Paying phonebill

@JemimaSop871   Give customer services a call or try again now to pay it.

by JemimaSop871 Investigator
Investigator

Re: Paying phonebill

Nope still isn't working and have tried a different card. This is ridiculous.

by JemimaSop871 Investigator
Investigator
Solution

Re: Paying phonebill

All sorted. Spoke to someone called Linzi and she figured it all out for me. Keeping a key workers connected. Thank you EE XX

View solution in original post

by
EE Community Support Team

Re: Paying phonebill

Really pleased to hear this @JemimaSop871

 

Glad you are all sorted, and we have kept you connected at this time.

 

Take care, Leanne.

 

 

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