02-08-2017 11:23 AM
Just started a new contract and there appears to be a one off charge I don't understand. What is GAN?
" GAN Samsung Galaxy S7 32GB Black £8.32 "
02-08-2017 01:54 PM
Good afternoon @rfourhudsons
Thanks for coming to the community 🙂
Please have a look at our EE mobile bills explained help and support pages.
I'd advise selecting the One-off charges and credits dropdown box and hopefully you will get the right answer there.
Let me know how you get on.
05-08-2017 06:55 PM
No answer in the FAQs and had to phone EE to get an answer. EE had apparently charged me a second time for the one-off charge for a new phone which I'd already paid. Not impressed by EE or the complexity of their bills. Never found out what the initials "GAN" stand for.
06-08-2017 01:28 PM