by Pushy123
Explorer

My son has unlimited minutes yet has run up a bill of £100 on calls

I am away in Africa so can't call EE as it will charge me. My son has run up a bill of £100 when he has unlimited minutes. They seem like normal mobile numbers so not sure why they have been charged. Just wondered if anyone had any idea until I can find out when I get home ? Thanks 

4 REPLIES
by Legend
Legend

Re: My son has unlimited minutes yet has run up a bill of £100 on calls

Hi, @Pushy123

 

What does it say in your bill, as it will identify which numbers dialed are outside your allowance.

 

Thanks

 




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by
EE Employee

Re: My son has unlimited minutes yet has run up a bill of £100 on calls

Hi @Pushy123 and welcome to the community.

 

I will certainly try to help.

 

What is the first 5 digits of the number your son has been charged extra for?

 

Many thanks,

 

Lee

by Pushy123
Explorer

Re: My son has unlimited minutes yet has run up a bill of £100 on calls

Sent from my iPad
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by EE Community Manager
EE Community Manager

Re: My son has unlimited minutes yet has run up a bill of £100 on calls

Hi @Pushy123 

 

We've moved your question to a more relevant area as part of routine housekeeping. 

 

Your last reply doesn't seem to have come through. Could you try re-sending? 

 

 

 

 

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