by Abdoolsam Contributor
Contributor

My bill is double what I normally pay, looking at the breakdown I can see iTunes

My bill is double what I normally pay, looking at the bill I see itunes mm8m for a £143 which I have not made, even looking at Apple account I cannot see these payments. Can anyone advise as I have tried to call CS and they are very busy

3 REPLIES 3
by
EE Community Support Team

Re: My bill is double what I normally pay, looking at the breakdown I can see iT

Hi @Abdoolsam

 

Have you checked your MyEE Account to see what the charges are?

 

You could also try contacting our live chat team on the get in touch page.

 

Jon

 

by Abdoolsam Contributor
Contributor

Re: My bill is double what I normally pay, looking at the breakdown I can see iT

Hi Jon, yes checked my account and its itunes mm8m, I have check my itunes account and there is no subscription with that amount of money.

by
EE Community Support Team

Re: My bill is double what I normally pay, looking at the breakdown I can see iT

Hi @Abdoolsam,

 

I'd recommend getting in touch with our Mobile Care Team so we can check your bill.

 

Thanks

 

James

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